I purchased these earrings with the butterfly backings (so cute) and the product came beautifully packaged and on time. The backings were missing from the original package but customer service was able to identify the cause of the issue (Shopify haha) and then quickly send the rest of my items. Their team was courteous and friendly and followed up in a timely manner. I’m very happy with my experience and can’t wait to get more pieces from this brand. The quality of these earrings are wonderful and look exactly as advertised!
Hi Audrey! We're so glad to hear that both the earrings and experience were good for you. Our team is always happy to help, so if you encounter any problems in the future, we're just one email away!
These earring backs are so cute, I’m so glad I added them to my purchase (sailor moon earrings). When I got my original order I couldn’t find the earring backs in the packaging an reached out to their support team who were courteous, had good information and next steps for me to follow to resolve the error. When I ordered, I used Shopify to finish the payment and delivery information and a glitch from the Shopify side caused an issue for the Vivamacity team when fulfilling the order. My earring backs were sent in a follow up package that they took the time and care to package beautifully within the next week. Thank you so much for resolving my issue and I’m looking forward to purchasing additional items! The quality is great and looks just like it’s advertised on the website.
Hi Audrey, We apologize again for the issue with the butterfly backings. We're glad to hear that our team responded quickly, and got you the pieces you ordered soon after :)
It’s just so beautiful 😭 Kat and the team always does such a good job designing and also making enough sizes for us small eared people ! I got the tiny size and it is the perfect size for me, I plan on wearing this to a friends wedding :) I’m glad I snagged this before it sold out ! I can’t wait to see what else the ceo has in store ! From a (somewhat) longtime supporter <3
Hi AJ! We're so glad to hear you loved your Tanjiro's Earrings. If you get any photos rocking them at the wedding, be sure to tag us on your socials when you post them.
Love the earrings. My wife got them for me and she picked out ones that are wonderful. She definitely made her wife happy.
Hi Danielle, we're so glad to hear that you love your Baby Howl's Earrings! Maybe you can get your wife a matching pair and rock them together. Either way, we're glad to know that we've made another customer happy. :)
My sailor moon heart loves these!!
Hi Ayanna, We're glad to hear you loved your earrings! We designed them with fans just like you in mind, after all. Thank you for taking the time to leave us some kind words.
Works great in keeping both necklaces from slipping or tangling.
Hi Rod, We're glad to hear our separator has been working well for you. Thank you for taking the time to leave us a nice review :)
A beautiful ring. The box it came in was absolutely adorable. Exactly as pictured and as expected
Hi Isabel, We're glad to hear that you love your Howl's Ring! Thank you for taking the time to leave us a few kind words about it.
I seriously LOVE this ring. Looks nearly exactly like it does in the film & it even has Howl's phrase inscribed on the inside!!! 100/10 - so glad I took the plunge to get it.
Hi there, we're glad to hear you love your ring! We designed it with fans like you in mind, so it always touches our team when we learn it met another Ghibli lover's expectations.
Loved these and immediately wore them for an all-day excursion into the city to dress up a casual outfit. They were a little bigger than I had expected based off the pictures (just an observation), but also a little thinner, so as a bonus they worked fine with my headphones. Very pleased!
Hi Nah, we're glad to hear that you love your earrings! We do also carry the Cosmic Sky line in a mini form, which may be better for people who want a more subtle piece. Either way, thank you for taking the time to write out a few nice words.
They were just a lot smaller than what I imagined they would be
Hi Claribel! We're sorry to hear the size didn't match up to your expectations. I've passed your critique on to our design team, so maybe a future jumbo size might be possible!
The ring is beautiful and the engraving on the inside was a lovely addition! I love how accurate the ring looks to the film and the size is correct too. My hands are small, so I really appreciate that there was a small size available.
Hi Kristina, we're so happy to hear you love your new ring! Our goal is to make it so any fan of Howl's Moving Castle can find a ring that they can treasure regardless of their ring size. From a 5 to a 14, we got you covered :)
Loved the earrings! They took a bit to get here but so worth it! Get them while they're in stock!
Hi Ryan, We're so sorry again about the delay with the Frieren's Pre-Order. We wanted to be sure that they were all top quality (and that we had enough to fulfill all the pre-orders at once!) The wait seems to have been well worth-it though, and we're glad to hear that. :)
I was pleasantly surprised by the dainty quality of the cosmic necklace; it immediately became one of my favorite pieces I own. While the pendant is smaller than I anticipated compared to the listing photos, it is well-made and doesn't feel or look cheap. I chose the silver version but want the gold too lol. I always wanted grown-up jewelry to nod to my passion for Sailor Moon, and I can't wait to add more to my collection. The design is perfect and better than what I could have imagined to represent my childhood. Perfect for daily wear or to dress up. I absolutely love it!
Hi KC, We're so glad to hear that you love the cosmic sky necklace you ordered! We're always happy to hear that a piece has found a loving home with customers like you.
absolutely gorgeous, qualifies as a potential show stopper piece; pairs well with my other silver pieces from Viva ! A bit on the pricey side but I got it during the flash sale so it was more worth it; got the silver one and it's very sparkly !
Hi Annabelle! We're so happy you love the new collection. All of our pieces are designed to be a special addition to anyone's jewelry collection, and we're so glad it hit the mark with you. :)
Absolutly beautiful, a really piece of art taken directly from the movie
Hi Jefry, We're glad to hear you love your Baby Howl's Necklace. We designed our Howl's line with fans like you in mind, and are always happy to see customers express that the line lives up to their expectations.
Really nice earrings, super cute size, love the mini
Hi there! We're so glad you enjoy your new earrings! Be sure to tag us in any photos you take showing them off.
Exactly what I was hoping for. Happily surprised with the high quality considering how buying from Instagram ads can go but I'm stoked on it!
Hi Noah, we're so glad that you're happy with your Zoro's Earring! We strive to provide high quality pieces that will last a lifetime if cared for properly. Be sure to read the included care pamphlet to see how to keep your piece looking new for as long as possible.
So cute and perfect!
Hi Alyssa, We're glad to hear that you love your new earrings! Be sure to tag us in any photos you take showing them off!
Like all products from Vivamacity, the quality is great and the packaging was protective! As much as I like the necklace, the chain itself is a little annoying. The way that the links interlock mean that even just adjusting the necklace can be a bit of a hassle. And since a big part of a necklace, in my opinion, is the chain I knocked off 2 stars. Sorry!
Hi Chaela, We're sorry to hear the chain style on your birthyear choker isn't living up to your expectations. If you're still within your exchange window, we'd love to help you find a necklace with a chain that you enjoy more. Feel free to reach out to our customer support team at support@vivamacity.com if you have further questions about this.
I knew I needed the earrings ASAP. The material is nice and they’re very comfortable. I’ve been wearing them every day since getting them. The mini set is the perfect size for daily wear.
Hi Emily,
We're so glad you love your earrings!! Be sure to tag us in any photos you take showing them off.
Bought the mini size. They are a little smaller than I thought, but they're great
Hi Brenee! We're so happy to hear you're happy with your earrings! We do also offer a larger size of the Cosmic Sky Earrings which may be closer to the size you want, if you're looking to buy another set in the future.
I bought the mini earrings (since the bigger ones were unfortunately out of stock) in gold and I absolutely adore them! They look exactly like the picture and honestly the small size was the better choice for me since I think. I've only just started wearing them, but I make sure to wipe them using the polishing cloth that they included in my order every time I put them away. The packaging was also great too (eco-friendly), it was safely secured and even in a baggie. I love that I was able to use a payment plan as well haha
Hi Chaela, We're so glad you love your Baby Frieren's Earrings! We pride ourselves in trying to cater to as many different kinds of customers as possible, be it with sustainable packaging options or selling smaller earring variants to avoid strain on one's ears. We hope your earrings will continue to be a treasured part of your collection for a long while to come.
I was kind of leery of this site but its totally legit and has really nice quality earrings! The zoro earrings aren't too heavy and they look so sick. Def getting other things from here.
Hi Emilia, We're glad you are loving your Zoro's Earrings! We're still fairly small as a business, which is probably why we may seem a little suspect to customers more familiar with established brands. We assure you that all of our pieces are just as high quality as other businesses who operate in our sphere.
Bought as a birthday gift for my 26yo daughter who loves Miyazaki! Beautiful quality
Hi Lori, We're so glad to hear your daughter loved her birthday gift!! Be sure to share any photos you take showing them off with us.
